highlights of day 1 IL2008: marketing and advocacy

Nancy Dowd, of the NJ State Library, talked about collecting and telling user stories. We all need to do more of that. This event was the highlight of the day for me. I got a lot of ideas about things to do at ccclib.org from listening to Nancy.

Also, her comments about library databases and showing vendors the door when their products are inadequate is an issue that I am currently struggling with. I am through talking about databases to patrons. I now talk exclusively about where to find Consumer Reports, Bon Apetit, Real Simple, etc. I really hate the word “database.”

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